You're a small business with large business needs. That's why we're here. To help you maximize your IT investment and give your company the same benefits that big corporations have in areas such as services, purchasing, and hosting. Whether your offices are located all throughout the World, here in the US, or just up the road, we can offer world class support for all of your users and infrastructure. We have online issue logging with multiple levels of severity, 24/7 support number, or log any issues via a simple email, if you prefer. We have managed to leverage the buying power of several companies to benefit all of our clients. When you partner with Syntek you become part of a larger family with stronger purchasing and negotiating power. With this we have been able to establish key partnerships with hardware manufacturers, distributors, and service providers. Perhaps you're not ready to outsource your entire IT operation, but you need help with a project or would like to outsource some of your services. We're here to help you with that as well. |
IT OUTSOURCING
Trusting your IT infrastructure can be a nerve racking experience. That is why we communicate the status of your network often and in detail.
IT Outsourcing can be a difficult thing or a huge weight lifted off of your shoulders. With a full service offering from SYNTEK Solutions you can rest assured that your infrastructure is well taken care of. We will do an audit on your network before we even sign a contract with you to make certain that you have what you need and that we are the best fit for your particular situation. If we're not then we'll be happy to say so.
Service Level Agreements (SLA) is something that we live by. We understand the frustration of not getting the service that you've paid for and deserve. We have multiple levels of SLA's depending on how critical the systems are and the expected response times.
Ever call for support and get someone who is not familiar with your systems? We have dedicated Senior Systems engineers that are you main point of contact for support. No more explaining your issue multiple times [...]
SECURITY SERVICES
Your infrastructure is the heart of your business, and every day it takes a beating from people trying to get in.
IT Security is one of the most important parts of any infrastructure plan, but one of the most ignored. Our engineers are certified to detect, monitor and fix any security holes that your network might have. From simple things such as password policies to multinational VPN and firewall configuration. Every day you hear about a large corporation having to invest millions of dollars to patch the security breach and fix the ramifications of bad security. At SYNTEK we believe that a proactive stance is the only stance to security. To that end we have partnered with multiple elite security vendors and practice the most stringent security protocols dictated by best practices.
Firewall configuration and installation is not something that all administrators are familiar with. That is why a lot of security breaches occur. However, we work with our employees to make certain that they have the hands on experience necessary to avoid those costly mistakes [...]
WIRELESS SERVICES & SOLUTIONS
Fighting with a wireless installation that you've been told can't be implemented? That's our specialty!
Wireless networking has been on of the greatest breakthroughs in the past 20 years. But like a lot of technologies out there it's not perfect and can be a source of great frustration. At SYNTEK we've implemented a lot of wireless access points in areas that other vendors walked away from due to the complexity of the situation. Metal manufacturing, RV parks, multi level housing and many other areas that everyone had pretty much given up on, we have gone in and given them a viable working solution.
Wanting to expand your local network or add wireless to the conference room? We have multiple vendors that we carry to make absolutely certain that we have the expertise and experience to give you the best and most cost effective solution [...]
HOSTING
You don't need to outsource your entire operation but need a special application such as exchange or a blackberry server?
Hosting is a great way to get the applications that you need at a reduced cost. So you need to implement a new blackberry server but don't have the budget to pay $4,000 dollars to implement it. Or you need work group collaboration that Microsoft Exchange has to offer but don't have the in-house expertise to install and maintain the system. We have multiple sites that we can host your systems at, whether it's a physical machine, virtual server or just a website. We can accommodate any hosting needs that you might have.
Have a website that you need hosted and don't need all the bell and whistles? We also have very competitive website hosting solutions that have plenty of add-ons to grow with you as you need them such as MySQL, SQL, Joomla, POP3 Email and much more [...]
TELEPHONY & VOIP SOLUTIONS
Has it been ages since you've looked at your phone bill because it doesn't make sense anymore?
VOIP is a great communication tool when needed. However, like a lot of fads out there a lot of companies that invest into VOIP do not truly get the benefits of having a VOIP system.
Before you make the jump, make certain that your telephony spending is under control and that you are receiving the services that you need and are paying for. More so than not, companies will have someone negotiate a contract for them and then the person leaves, after a few years no one knows why or what they have anymore. We can do a full analysis of your current landline structure and make certain you're getting everything you need and get rid of anything that you no longer need [...]
WEBSITE DEVELOPMENT
Creating a demand presence on the internet can be a full time job if you don't know how to navigate the waters.
Web Design trends are ever changing. Keeping up with what looks good and managing the content on your website can take up hours if not days of your time. We have project managers that will work with you to be able to define what you need and then translate that into a website. Need an online storefront? No problem, Or perhaps you have an art gallery and would also like to have your art on the site as well. We can develop anything from basic design templates to advanced website with content management system integration [...]
Information Technology Enabled Services (ITES)
Business Process Outsourcing (BPO) can sometimes a hard change to embrace
Handing out key process to outside companies can be at best nerve wrecking. However, in today's economy you have to keep an eye on the bottom line closer than ever. Do you have the budget to keep your personnel up to date with their training the way you should and need to do so to maintain the level of competence and customer service you believe your employees deserve? Maybe moving all of your IT services to an outside vendor is out of the question, moving some of them might be the answer that you need. Alleviating a lot of stress both on you and your team [...]
Staffing
In college they teach you everything you need to know about the network and computer systems but forget to teach you how to find the right guy for the right job.
Finding the right people for the right job can be a very long nightmare. In today's competitive environment, the costs of hiring, attrition and other recruiting and staffing expenses are a major drain on corporations. Syntek Solutions can provide you with the people who fit your needs perfectly. Our extensive screening process means you get quality people who have the skills you require [...]